E-Banking
What is a favara ID?
An account alias is used to easily recognize you on favara. You can create an favara ID using your email address, mobile number, or ID card number that you have provided to the bank. You can use this ID to identify customers during favara request and ...
Are there any transactions limits on favara?
For favara transfer you can send up to MVR 50,000. Favara request is limited to MVR 5,000 These limits may change
How do I know that the money is transferred?
You will always receive a payment slip and you can download the payment slip from MIB Internet banking or Mobile Banking app. Also, you will receive a SMS notification once the payment is deducted from your account.
What if someone I don’t know sent me a favara request?
You can always reject requests if you receive an unknown person.
Will there be any fee for favara request?
No there is no charge
Where can I see request to pay from favara?
You can check the requests you have received from 'Incoming favara request' section in the navigation menu.
Can I send money abroad using Favara?
No! this is only for domestic transfers
Will there be any charge for this service?
No there is no charge for use of favara service.
Is account number the only option to send and receive money?
You can also create an alias as a favara ID using the email address, phone number or ID card number. Please note that these details much match with your information given to the bank.
How do I know that money is going to the correct account?
Once you enter the account number or favara ID, the name of the account will be visible. Please make sure all details match before sending the request.
How does instant transfers work?
You can send and receive payments instantly to and from your MIB account to other local bank accounts. The payment will be deposited to the beneficiary account instantly.
What are the Key features of Favara?
There are three main features of this service, which are: Instant Transfers to Participating Banks Request to Pay Request to Recall the payment.
What is Favara?
Favara is a system managed by the Central bank of Maldives, The Maldives Monetary Authority to allow its users to transfer funds instantly within the participating local banks.
What are the tiers for aailaa card (supplementary card)
You can choose tiers to allow on your supplementary card giving you more control on how it is used. Please refer to the table below for more information
I forgot password, how can I retrieve it?
You can use fasianet or faisamobile's "forgot password" option to change your password. Contact our customer care or go to the closest branch for verification if you can't remember your security question.
Can MIB card be used in BML POS ?
Yes. MIB VISA cards can be used in any POS machine that accepts VISA
Can I deposit funds from MIB ATM to other MIB account holders
Yes. Use the cardless deposit option available on all our ATM machines. You don't need to give your card to person who deposits your daily sales to your account
Can I link my card to more than one MIB account
Yes, you can link all your accounts to your card provided that the card currency and the account currency are the same.
Can I deposit usd from MIB usd machine?
Yes you can deposit. There is a daily limit of USD 12,000.
Who can be the Primary Cardholder for VISA Debit Card?
The primary cardholder for VISA Debit Card must be the registered owner of the account to which the Card is linked with.
What benefits would I receive through a platinum card?
Highlights Accepted Globally your VISA Platinum Debit Card is your key to travel with the ease of mind knowing you have access to your funds anytime anywhere while its' safe and secure in your account. Flexible limits means that you can determine ...
How do I set up Card PIN?
Visit Faisanet and choose card management. You can easily set or change your PIN as well as freeze and block your card You can manually set up via MIB ATM machine. insert card > request OTP via ATM > Enter the OTP received to the registered mobile ...
How to reset Card PIN?
Easily manage your card using Faisanet. Navigate to card management and change your PIN. You can also Request via email customercare@mib.com.mv Request via Internet Banking messaging / chat or Via website Call CustomerCare at +960 332 5555
How do to change the log in PIN on FaisaMobile
The PIN code that you have submitted to protect the FaisaMobile App can be changed from within the app. Follow instructions below Information > Clear saved account > Confirm However if you have forgotten the PIN and is unable to get in the App the ...
Is there a time limit for me to log in after password reset?
No, you may log in whenever is convenient for you.
Can I withdraw USD?
Yes, you can withdraw from our USD ATM located in Faamudheyrige, Orchid Magu. Read this article to Learn More
What is the difference between Visa instant card and personalized card?
The difference between the Instant card from our VISA everyday card is the absence of owner's name being printed on the personalized card.
How to get my PIN code with my card, I did not receive any PIN code
We do not issue printed PIN codes. It is set through the ATM. To set a pin on your card. OTP will be sent to the registered mobile number with us as soon as the card is inserted into the ATM. Once the OTP is entered in the ATM, you will be able to ...
How can I a get MIB POS machine?
To request for a POS machine, you can fill the application and submit along with supporting documents via Apply Now portal or by visiting the nearest branch. To get more information on the documents required as well as the application form please ...
What is LoungeKey
What is Loungekey? Platinum card will give access to over 1,000 lounges under the lounge key program all over the world. Customer has to show the card and will be provided access. Who pays for the lounge services? The membership subscription is ...
How to take a bank account statement
The easiest way to take a bank account statement is using FaisaNet Steps Log in to your account Go to <Accounts > Select account Use the panel on the right side of the screen to download statement (see picture below)
What are the limits for VISA Platinum Debit Card
Limits for making payments Local Use Overseas Use MVR Terminal USD Terminal Trn Vol Trn Vol POS Pin Based - ALL Daily 50 200,000 30 10,000 Monthly 300 500,000 300 20,000 Per/ Trn 0 200,000 0 4,000 POS Contactless - ALL Daily 10 1,000 10 100 Monthly ...
What are the limits for VISA everyday Debit Card
Limits for making payments Trn Vol POS - Pin Based - ALL Daily 30 100,000 Monthly 300 300,000 Per/ Trn 0 100,000 POS Contactless - ALL Daily 10 1,000 Monthly 300 30,000 Per/ Trn 0 750 eCommerce - ALL Daily 10 15,000 Monthly 150 50,000 Per/ Trn 0 ...
Quick FAQ on Self Service Banking
Where is the USD Self Service Banking Center located? The self Service Banking Center is located next to our Baazaaru Service Center. Self Service Center Locations What are the Daily Deposit limits on Self Service banking Center Personal Accounts MVR ...
Viewing other accounts on FaisaNet
Can I view my business and joint accounts from my FaisaNet account? You can add the profile to your FaisaNet account. Once the profile has been added, you can simply switch and operate the accounts as desired. Can I view my kids account from my ...
How to view the kids account online
Parents or Guardians with the mandate to operate the account can request to add the associated account to their profile in FaisaNet. If your child's account is not already linked please submit a request through the chat/messaging inside FaisaNet or ...
MIB Global Pay
What are the charges for MIB Global Pay? Please refer to the Bank's List of Charges available for download. List of Charges Does MIB Global Pay provide 2FA? MIB Global Pay uses 'Verified by Visa' and 'MasterCard Secure Code' two-factor authentication ...
Quick FAQ on Visa Platinum Card
How do I get a Visa Platinum card? You can apply from the apply now portal or submit an application form at one of our branch and distribution centres. Please note that Visa Platinum Card is only available for USD accountholders. Can I send someone ...
How do i get a Visa Debit card?
You can apply from the ApplyNow portal or submit an application form at one of our branch and distribution centres
How to reset Internet Banking password
Customers can use one of the ways below to easily reset their Internet Banking password. Self Service Reset The quickest way to reset your Internet Banking password is through the forgot password option made available on the Login page of FaisaNet ...
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